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New Telemarketing Rules Effective October 16, 2013

Updated Telephone Consumer Protection Act Further Protects You – Know Your Rights When It Comes to Who’s Calling You What is the Telephone Consumer Protection Act (TCPA)? The Telephone Consumer Protection Act (“TCPA”) was initially implemented in 1991 to protect you from unsolicited calls. In addition to setting the regulations for what is allowed, the [...]

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Posted in: Be Aware, Industry News

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Know Your Rights About Debt Collection Practices

If you are receiving calls or texts from a debt collector, the Fair Debt Collection Practices Act (FDCPA) protects you from the practices listed below. If you believe and of your rights have been violated you should file a complaint with the Federal Trade Commission (FTC). Harassment – Debt collectors may not harass, oppress, or [...]

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Posted in: Be Aware, Tips & Tricks

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Know Your Rights About Telemarketing Practices

If you are receiving calls or texts from a telemarketer, the Telephone Consumer Protection Act (TCPA) protects you from the practices listed below. If you believe your rights have been violated you should file a complaint with the Federal Trade Commission (FTC). Rules a telemarketing agency must follow: If you subscribe to CALLER ID, you [...]

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Posted in: Be Aware, Consumer Complaints, Tips & Tricks

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FTC Shuts Down ‘Free Gift Card’ Text Spammers

Remember last years exciting “you won a free best buy gift card” text? If you didn’t receive it you’re actually lucky- the text was an international scam designed to steal your money and personal information. Last month the FTC filed a complaint against the scammers and named nine defendants in violation of the FTC Act [...]

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Posted in: Be Aware, Consumer Complaints, Industry News

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Beware of the abominable “debt buyer”

A new breed of debt collectors have emerged over the past few years that are way more scary than annoying. These are the “debt buyers,” companies who buy old debt for pennies that the original creditors have given up on trying to collect. Often time this leads to mistaken debtor identity and shameless, outrageous harassment, [...]

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Posted in: Be Aware, Consumer Complaints

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Stop. Call. Confirm. (Complain.)

In the wake of an influx of telemarketing scams to people’s mobile phone, one Kansas City insurance agency has come up with a clever motto: Stop. Call. Confirm. “If you think something is fishy, stop the conversation, call our department, and confirm that the person on the phone is a registered Kansas insurance agent,” said [...]

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Posted in: Be Aware, Consumer Complaints

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Infographic on Unwanted Calls & Texts

Unwanted calls & text messages have become a growing consumer problem ever since mobile phones have started taking over landlines as our primary form of communication. Harassing calls from telemarketers & debt collectors are up- way up- and complaints to the FTC double or triple year over year. What’s even more alarming is the kind [...]

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Posted in: Be Aware, Company News, Get To Know Us, Industry News

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PrivacyStar to “Name and Shame” Mobile Spammers

PrivacyStar has been actively publishing the top suspected debt collector and telemarketing phone numbers and names to our website each week, according to our users’ blocking and complaint filing activities, and people are starting to take note. Parmy Olson of Forbes today posted this article: “Privacy App Prepares To Name and Shame Mobile Spammers,” in which [...]

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Posted in: As Seen In, Get To Know Us

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MetroPCS doubling under T-mobile’s Networks

T-Mobile announced today it’s expansion plan for MetroPCS into 15 new regions, doubling it’s presence across the country. New cities to offer the pre-paid service include Baltimore, Md.; Birmingham, Ala.; Cleveland-Toledo and Sandusky-Akron, Ohio; Corpus Christi, Houston, San Antonio-Austin and the Rio Grande Valley, Texas; Fresno and San Diego, Calif., Memphis, Tenn.; New Orleans, La.; [...]

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Posted in: Industry News

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